Please review our Terms and Conditions carefully before making a booking. Should you have any inquiries, please get in contact at simonsportscamp11@gmail.com. Your use or access to website signifies your agreement to abide by these terms and conditions.
Bookings
Online booking will be confirmed via email. By making full payment, you agree to the booking terms and conditions. Please review the booking confirmation email thoroughly to verify the accuracy of the dates and details. In case of any discrepancies, please notify us promptly, at least 14 days before the start of the Camp.
Sports Camp runs for the duration of the school holidays (4 days, 1 week, 2 weeks and 3 weeks).
- Bookings are a 3-day minimum per a full week
- Bookings are a 2-day minimum for a 4 day week
Cancellation
Unfortunately, once a child is registered for Camp and payment has been processed, we are unable to provide any refunds or cancellation options, regardless of missed days/weeks due to other commitments, illness or injury. You will be offered a credit which can be used within a year of the issue date.
We cannot issue any refunds if you pay with childcare vouchers.
Packed Lunch and Snacks
Remember to bring your healthy packed lunch, 2 snacks and a refillable water bottle. No sweets, chocolate, biscuits or fizzy drinks are allowed. Please do not bring nut products, we are a NUT-FREE sports camp.
Medical and Dietary requirements
The parent or carer is responsible for notifying us of a medical condition, SEND needs, or disabilities. It is important to ensure that all information provided during the online booking process is accurate and complete, including medical, physical, or behavioural conditions, as well as dietary requirements. Please be aware that we cannot admit any child to Simon’s Sports Camp without a completed online booking, medical information, dietary requirements, and signed consent form.
Please contact us directly if your child has specific needs so we can discuss their requirements and complete the medical information and dietary requirements on the registration form at least 2 weeks before the camp begins. We will work together to find the best way to support the child and determine if any necessary adjustment can be made to ensure their full participation and enjoyment of Simon’s Sports Camp activities while maintaining appropriate staffing ratios. Decisions regarding applications are made on a case-by-case basis, taking into consideration the unique needs of each child.
Before the Camp begins, we will carefully examine all medical and dietary information provided. If you have indicated any specific medical or dietary needs during the booking process, please note that your booking will only be confirmed once we have assessed and approved the disclosed information.
Health and Safety (Including Weather)
Children should wear a sun hat at all times when it’s sunny. Before camp starts, children should apply sun cream and have their supply to use throughout the day. A shaded area will be provided for all children during hot weather. In case of wet weather, children are advised to bring appropriate outdoor waterproof clothing and may need a change of clothes.
Please not that Simon’s Sports Camp staff will not supply or apply sun cream.
Illness and First Aid
The purchaser must notify us at the time of booking of any pre-existing medical, physical, or behavioural conditions, as well as medication requirements, for us to accommodate the child’s specific needs. Failure to provide this information may result in the child being excluded from certain or all activities.
If a child is considered too unwell by the Camp Leader upon arrival, we maintain the authority to decline their participation in the Camp until they have been free of symptoms for a minimum of 48 hours. If a child needs medication, our team is only able to provide medication if it has been prescribed specifically for that child by a healthcare professional.
Children under our care will receive proper First Aid in case of an accident. If the situation is more severe, we will contact emergency services and promptly notify parents. Our Camp staff are all trained in thorough procedures for handling major accidents.
Complaints
Should you or your child be unsatisfied with the service we offer, please inform a staff member at Simon’s Sports Camp or email simonsportscamp11@gmail.com, and we will address your concern promptly.
Personal Property
Simon’s Sports Camp is not liable for any loss or damage to personal items during attendance at Camp. We advise parents and carers to ensure that their child does not bring any valuables to Camp. Additionally, it is responsibility of the parent or carer to ensure that their child is appropriately dressed for the activity and for any changes in weather conditions.
Privacy Policy
Simon’s Sports Camp is committed to upholding the principles of data protection, in accordance with the Data Protection Act 1998.
Simon’s Sports Camp highly values the privacy of the personal data you share with us. We use the information we collect from you to organise registers for Camp. Rest assured that Simon’s Sports Camp does not share any of your personal information with third parties. We keep the contact details of the parents/ carers of all children in case of emergencies, and this information will be retained in our records for approximately 14 days after the event.
This policy was adopted by: Simon’s Sports Camp
Date: 22/09/24
To be reviewed: 22/09/25
Signed: S. Khodabukus